"AnswerNet
used loans from Waterside Capital to rapidly
expand through
a number of acquisitions. We now operate 55 call
centers in 23 states and Canada. The money from
Waterside helped jump-start the acquisitions of
half of those call centers. At one point, we had
the opportunity to buy a very large company that
was distressed, and we were able to close the deal
with Waterside in six weeks."
"Waterside Capital was instrumental in moving
us ahead. They were straightforward, understood
our industry, and brought good business sense to
the table -- not just money. They also helped us
with the acquisition evaluation of five magazines
in the Carolinas. It was a pleasure doing business
with them."
"Waterside Capital's significant investment
in Servient came with outstanding support and no
interference. When I phone them, the answer is
always, 'What can we do to help.' Waterside's leadership
provides a great sounding board that has helped
me avoid mistakes that others have made. Their
'been there, done that' advice is invaluable and
given in a way that does not direct strategy.
"From
my early entrepreneur days, I was told to look
for a venture capital partner with operational
experience in order to avoid someone looking at
my business solely through the numbers. I wanted
someone with outstanding business experience … and
that's Waterside Capital's strong suit. It's been
a very good and supportive relationship."
"I get tremendous value from the fact that Waterside Capital is located in the same region as my business. It makes communications a lot more effective in terms of dealing face to face and ensuring that each party understands each other. It adds an important human element to the process.
"Waterside's investment in Rileen helped us grow much faster than we might have organically. Their investment allowed us to make a key hire, a veteran in our industry, in the area of business development. The money also allowed us to fund the growth, support and cost of building new business -- which turned out very well.
"We also embraced Waterside's understanding of company financial management, and we continue to learn and prosper from that guidance."
Waterside Capital
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